A checkup you won’t mind… one you might even enjoy.
Just like we encourage enrollees to visit the dentist regularly to keep their smiles healthy, we want to help your bottom line stay healthy too! That’s why we suggest our mid- and large-sized groups meet with us every year — virtually or face-to-face — to evaluate plan performance, review reports and address any questions.
You might be wondering, “Why do I need a meeting when I can review the reports myself?” Or maybe you’re thinking, “My plan is running smoothly, there’s no reason to meet.” Well, here are a few reasons why service meetings are so great (besides getting to chat with your awesome Delta Dental team of course).
You can be proactive
When evaluating your plan performance, you don’t want to wait for a big issue to arise before intervening. We can help point out the red flags when we review your reports together. For example, we might notice a decrease in utilization for D&P services. We can not only highlight this, but we can also offer solutions, so you can help prevent a spike in major services from happening down the road.
You get tailored support
No two annual service meetings are the same. Based on your group’s unique needs, we can also provide materials to help you educate enrollees. If your enrollees are struggling to stay in-network for instance, we offer a suite of materials to help them find an in-network dentist. Or if we notice you’ve had a lot of questions about claims recently, we might take time this to review claims examples with you.
It’s a timesaver
Don’t like meetings? Here’s the good part – we’ve already put in the time carefully reviewing your plan performance before we meet, so we’ll only highlight the information you really need to know. When we chat, we can focus on your successes and offer solutions to improve utilization.
Whether you’ve been with us for years, or just a year, we encourage you to talk with your account manager. And remember, you can reach out to us any time (not just for a service meeting)!