With the holiday season upon us, it can be easy for things to get lost in the hustle and bustle. Be sure that educating new enrollees — and reminding current enrollees — about their rights isn’t one of them.
Federal and state laws require groups to notify enrollees about enrollee rights and privacy practices.1 The good news is, we’ve made it easy for you to share this information.
You can find the notices on our new administrator web pages. Enrollees can also view and download each notice on our website. Additionally, during open enrollment we provide groups with an enrollee flyer summarizing all of the notices.
Please share the notices with current enrollees annually, and with all new enrollees within 30 days of eligibility.
Not sure how to share? Here are some tips:
- Post the notices on your company Intranet
- Email employees a link to the notices
- Place copies of the notices in common areas, or in the HR area
- Include copies of the notices in your next company mailing
If you or enrollees have any questions about the notices, you can call 866-530-9675.
Now relax, and enjoy that second helping of stuffing. And if you need a little encouragement getting into the holiday spirit, be sure to check out our fall issue of Grin!, Delta Dental’s free oral health e-magazine.
1 Self-funded groups are not required to share Delta Dental’s enrollee notices, and may opt to use their own notices; however, these notices cannot be in conflict with Delta Dental’s practices. If you have questions about your notices, please contact your Account Manager.