With summer vacation season heating up, you may worry about the impact this could have on managing your group’s dental benefits. We’ve got good news — with these packing tips you can also relax knowing that Delta Dental benefits have your enrollees covered.
Travel to the dentist first
Dental emergencies are hard enough when your enrollees are home — dealing with one during vacation can be even more unpleasant. That’s why it’s so important to encourage your enrollees to receive dental checkups regularly.
A minor toothache now might seem like it can wait, but what if it becomes excruciating during a once-in-a-lifetime gondola ride on the Grand Canal? Ouch! Taking care of minor oral health issues before traveling can help decrease the chance of costly problems while enrollees are out of town.
Packing tip: Encourage enrollees to visit the emergency care section on our SmileWay® website to help them prepare for any dental issues that arise when they’re away from home.
Map out providers
If an oral health emergency occurs, your enrollees shouldn’t wait until after vacation to seek treatment. From coast to coast, your Delta Dental PPOTM1 enrollees can visit any licensed dentist to receive care without preauthorization.2 DeltaCare® USA1 enrollees are also covered with an out-of-area emergency benefit.3
Packing tips: Enrollees can visit our website to find a network dentist by location or specialty, and even compare Yelp ratings. And for more information on receiving care away from home, enrollees can check out this helpful guide.
Document experiences abroad
Emergency treatment coverage abroad varies by plan type. Encourage enrollees to check their plan details before vacation, and let them know they will need to file their own claim along with a detailed receipt from the treating dentist with the following information to receive reimbursement:
- Date of service
- Dentist name and address
- List of procedures and affected teeth
- Currency in which to make payment
Packing tip: Share this article with enrollees to give them more details on receiving dental care while outside the U.S.
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1Delta Dental PPO is underwritten by Delta Dental Insurance Company in AL, DC, FL, GA, LA, MS, MT, NV and UT and by not-for profit dental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – Delta Dental of New York, Inc.; DE – Delta Dental of Delaware, Inc.; WV – Delta Dental of West Virginia, Inc. In Texas, Delta Dental Insurance Company provides a Dental Provider Organization (DPO) plan.
DeltaCare USA is underwritten in these states by these entities: AL — Alpha Dental of Alabama, Inc.; CA — Delta Dental of California; DC, DE, FL, GA, LA, MS, MT, WV — Delta Dental Insurance Company; MD, TX — Alpha Dental Programs, Inc.; NV — Alpha Dental of Nevada, Inc.; UT — Alpha Dental of Utah, Inc.; NY — Delta Dental of New York, Inc.; PA — Delta Dental of Pennsylvania. Delta Dental Insurance Company acts as the DeltaCare USA administrator in all these states. These companies are financially responsible for their own products.
2 Applies to covered services; enrollees should consult their contract before receiving treatment. Enrollees’ out-of-pocket costs are likely to be lower if they receive emergency care from a dentist who is in their network.
3 Authorization for treatment may be required. Enrollees should consult their contract for the specific out-of-area provisions for their plan before receiving treatment.