Tag: benefits administration (page 1 of 3)

Check enrollee notices off your year-end to-do list

With the holiday season in full swing, sometimes our daily to-do lists can seem never-ending. That’s why we’re helping you cross one thing off your list: Educating new enrollees — and reminding current enrollees — about their rights.

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Four ways to create a motivating workspace

Earlier this year, we shared how celebrating your employees can boost happiness and productivity. While showing appreciation for your employees is key, it’s not the only way to inspire your workforce. Designing the right work environment — from paint colors to plants — can also help motivate your employees. Check out our tips below to learn how the right office décor can uplift and encourage your team.

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Capturing the voice of the customer

While keeping your enrollees’ smiles healthy is our top priority, we also want our dental plans to give them reasons to smile. So how do we do that? We listen, of course. It sounds simple, but with more than 35 million diverse enrollees, capturing their voice can be a bit, well … complicated. That’s why we created an entire team who’s devoted to listening — to what’s working and what’s not, to suggestions, to experiences and to the just plain weird (and wonderful).

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See how your benefits know-how scored: Get the answers to our scavenger hunt

Last week we challenged you to test your knowledge of our benefits administrator website with a fun online scavenger hunt. Although we hope you had some fun, our main goal was to make sure you’re getting the information and tools you need to support your enrollees and manage your dental benefits effectively. Let’s see how you did!

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Calling all Delta Dental clients: How well do you know your benefits?

Have you visited our site for benefits administrators (BAs) lately? It’s got everything you need to administer your Delta Dental plan and support your enrollees all in one place. Whether you’re a seasoned BA with Delta Dental, or you’re just getting to know us, you can test your knowledge of the BA site with a fun scavenger hunt.

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How to give your dentist network a checkup

You may have read in last month’s network numbers article that network size matters. However, size is just one piece of the puzzle when it comes to determining network value. It’s also important to know how dentists are recruited and trained — and to take a look at the entire experience enrollees have when they visit a dentist’s office.

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Making music and smiles: Spotlight on a rockin’ dental consultant

So, your carrier tells you it has dental consultants on staff. You first thought may be “that sounds great!”, but you’re also probably left wondering what that actually means. We think there’s no better way to show you than by introducing you to one of our dental consultants, Dr. Leigh Westee.

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Plain language policy: Spotlight on Public Affairs

Health care policy can be confusing. Really, really confusing.

That’s why we want to share periodic policy updates and insights with you — in plain terms. No jargon, no nonsense. To kick off our Plain Language Policy series, we’d like you to meet two of our key policy players, Stephanie Berry and Devin McBrayer.

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Life hack: 3 ways to make cyber security a priority

Did you know January 28 is Data Privacy Day? If so, you’re an information security rock star! If not, no worries — we’ve got you covered with some quick tips to bring you up to cyber speed.

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Customer service update from Delta Dental

We’re updating our interactive voice response (IVR) system to deliver quality service faster.

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