What makes Delta Dental customers smile?

Our customers are at the center of everything we do. Every phone call, every product update and every decision — big or small. So, to find out what customer satisfaction truly means for our clients, we went straight to the source.

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If the earth could smile …

OK — we might be slightly obsessed with smiles at Delta Dental, but wouldn’t it be cool if the earth could smile? While we’ll likely never see a toothy grin from Mother Earth, there are plenty of ways your enrollees and your business can drive positive change for the planet every day.

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“Yes, teeth matter” and other important dental facts

Do you think about your teeth often? Most of us only think about our teeth when there’s something wrong with them. At Delta Dental, we think teeth deserve a bit more attention. That’s why we’re sharing an excerpt from a book that explores all of the fascinating things about teeth. Here’s a brief introduction.

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Step o’clock: 7 ways to fit more activity into your work day

If you work a desk job, you’ve probably heard the warnings about a sedentary lifestyle at least a few (dozen) times. Many of us spend the majority of our time sitting at work. In fact, human resources managers in particular spend more than 75% of their workday sitting, on average.

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Do your network numbers add up?

Ever wonder how a carrier determines its network size? Good! Some carriers may calculate the number differently, so it’s important to ask how it’s done.

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What do you get when you mix pediatric dentistry and Georgia football?

For the second interview in our series on dental consultants, we’re shining a spotlight on Dr. Thomas Gale in our Alpharetta, Georgia office. One part enthusiastic college football fan, one part dedicated pediatric dentist and one part collaborative Delta Dental team member, Dr. Gale is a whole lot more interesting than pop culture gives him credit for.

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Six ways to help your enrollees overcome their dental phobia

Fear of the dentist is a very real thing. In fact, it has been suggested that dental phobia prevents between 9-20% of Americans from visiting the dentist. And, because oral health plays an important role in a person’s well-being, and overall wellness can influence workplace productivity, imagine the potential impact if 20% or even 10% of your workforce ignored dental care due to fear.

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What do St. Patrick’s Day and dental insurance have in common?

While we’re all for responsible celebration, Dr. Page Barden, one of our network dentists, reminds us that “any time you mix alcohol with revelry, your teeth could suffer.”

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Making music and smiles: Spotlight on a rockin’ dental consultant

So, your carrier tells you it has dental consultants on staff. You first thought may be “that sounds great!”, but you’re also probably left wondering what that actually means. We think there’s no better way to show you than by introducing you to one of our dental consultants, Dr. Leigh Westee.

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Expert dental claims review? Yeah, we’ve got a dentist for that.

Most — if not all — major benefits carriers employ a staff of clinical experts to review claims — so it’s not groundbreaking to say that we have dentists on staff to review claims submissions. However, would it surprise you to learn that we have nearly 50 people on staff whose names are followed by the initials DDS or DMD? And just because other carriers also offer consultant claims review doesn’t mean we don’t consider our dental staff an integral part of our value proposition.

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