Benefits administrator blog from Delta Dental

Tag: Delta Dental Community Care Foundation

Kids’ unmet oral health needs highlighted by the pandemic

When your employees become parents, they receive an onslaught of information about their child’s growth markers and health checkups from immunizations to well-child visits. When it comes to dental care, however, less than half of parents receive professional advice on when to start taking their child to the dentist.

And lack of guidance is only the beginning of the problem. Access to dental care has been an ongoing challenge for U.S. children, but during the pandemic, dental care emerged as children’s greatest unmet health need, according to a recent study published in JADA.

What does this mean for your employees and their children, and what can you do to support them?

The pandemic’s effect on pediatric oral health

Even before the COVID-19 pandemic, dental disease among children was rampant:

The pandemic made these problems worse by stressing the financial systems that delivers dental care with income and job losses. Households were three times more likely to identify dental care as an unmet health need as a result of the pandemic compared to medical care, according to a JADA study. The authors found a significant association between the probability of unmet child dental care and pandemic-related household income or job loss.

About 40% of families reported the loss of a job or decrease in income due to the pandemic. Before the pandemic, children from families with lower income or who were on Medicaid were twice as likely to have cavities than children from higher-income households. Whether due to lost or decreased income, fear of contracting COVID-19 and mixed communication from health organizations, dental care visits dropped in 2020.

Many people were able to stay covered for medical procedures due to robust signups for Medicare and Medicaid pandemic. But cost remains the major barrier to receiving dental care, since Medicare and Medicaid packages rarely cover many dental procedures. Although access to pediatric dental care has grown for families with public insurance since the early 2000s, kids in low-income families are still less likely to visit the dentist regularly. Additional barriers include difficulty finding a willing dentist, transportation and geographic proximity to dental providers.

Potential solutions for children’s unmet oral health needs

As a benefit administrator, you can invest time into communication efforts that may bridge knowledge gaps among your employees. Here are a couple of ways you can get started:

  • Talk about timelines. Inform your employees about recommended timelines for pediatric care to guarantee they get the information they need, whether or not their dentists communicate that information.
  • Design your package. When you’re designing your benefits package, cover important preventive services for kids, like sealants and fluoride treatments.
  • Highlight plan features. Encourage employees to take advantage of aspects of their insurance, like teledentistry coverage, that can make pediatric care easier. Did you know that 75% of pediatric dentists offer virtual services, compared to only a third of general dentists?
  • Share materials. Explore Delta Dental’s wellness resources and share a selection of helpful articles and flyers in an email or on an internal site. You can even highlight assets that are made for kids, like MySmileKids and Grin! for Kids.
  • Be consistent. When communicating helpful information to your employees, using multiple channels can be confusing and difficult to keep track of. Find a simple routine for sharing, like posting information on an internal webpage with monthly or quarterly email notifications, so that your employees always know where to look.

How Delta Dental invests in communities

To help dentists make investments in their communities, the Delta Dental Community Care Foundation awards several million dollars in grants each year to increase access to care. These awards enable underserved individuals, including children, to get preventive and restorative treatments in accessible locations. More than 250 organizations received funding from the Delta Dental Community Care Foundation during the COVID-19 pandemic, totaling $11 million to provide relief. Many of these clinics support and serve children.

These Access to Care grants fund activities designed to remove barriers to seeking care such as distance, cost, and even fear. The grants can be used to set up mobile or pop-up clinics in a local community, provide dental care in underserved clinical settings, fund outreach programs or offset costs for clinics that routinely provide care to underserved populations.

What comes next

There will probably be some relief for underserved communities, including children, soon. The U.S. economy seems to be recovering. The national unemployment rate is projected to fall to 5.3% by the end of the year.

But the problems highlighted by the pandemic shouldn’t be ignored. As a benefits administrator, you can’t be expected to fix all of the problems in the American economy or health care industry. Still, by highlighting resources and keeping your employees informed, you can positively affect the employees you work with and their children.

5 ways Delta Dental is responding to the COVID-19 pandemic

Delta Dental is working to support our customers, dentists and local communities during the COVID-19 pandemic. Here are some of the ways we’re responding to this health and financial crisis.

1. Charitable giving to vital services

The Delta Dental Community Care Foundation has provided nearly $15 million this year to help nonprofits respond to the pandemic. These unrestricted grant funds have supported essential services, including dozens of dental and medical clinics serving low-income communities across our 15-state service area and the District of Columbia.

To help feed vulnerable communities during skyrocketing food insecurity, we’ve also contributed $2.5 million to food banks in Alabama, California, Delaware, Florida, Georgia, Louisiana, Maryland, Mississippi, Montana, Nevada, New York, Texas, Utah, West Virginia and the District of Columbia.

2. Dentist loan program

Partnering with Provide (formerly known as Lendeavor), Delta Dental has offered over $300 million in loan programs to provide economic relief for qualifying independent network dentists.

The loan program, which extends through the end of the year, covers cash flow relief as well as interest savings. It also includes loans that dentists can use to acquire, refinance, expand or equip a practice, as well as to acquire or refinance commercial real estate for a practice.

3. Relief for groups, individuals and brokers

We’ve offered various forms of premium relief to all lines of our business to help alleviate the financial strain of the pandemic on our individual customers and group clients. To provide further support, we’ve made adjustments to many of our contract policies to help clients weather the financial impact of the pandemic.

4. PPE and infection control reimbursement for dentists

The new costs of practicing during a pandemic have added to the financial strain on our network dentists. To help, Delta Dental launched a supplemental reimbursement program for network dentists.

The temporary program, which runs through the end of the year, is meant to help dentists adjust to the new conditions under COVID-19 as they plan for 2021. Under the program, network dentists receive an additional $10 per patient per qualifying service to help cover the costs of additional personal protective equipment and other infection control practices.

5. Teledentistry resources

Delta Dental has encouraged dentists and patients to consider teledentistry options for diagnostic and emergency dental services. Teledentistry, or virtual consultation via phone, text or video, offers a safe, convenient choice and can expand access to care for patients who might otherwise not see a dentist.

We’re offering discounts and free trials on HIPAA-compliant teledentistry services to Delta Dental dentists and are building partnerships with teledentistry companies to improve the experience for our customers and network dentists.

Brightening smiles and futures in 2018

The holiday season, often referred to as the “season of giving”, is winding down. But why limit giving to a couple months out of the year? Thanks to some incredible organizations and charities, the Delta Dental Community Care Foundation* donated nearly $16 million to support more than 400 projects throughout 2018, each with the goal of building healthier, happier communities. 

As the year comes to an end, we’d like to thank these partners, and highlight just a few of the great projects we had the opportunity to sponsor in 2018. Take a look. 

Delta Dental Community Care Foundation 2018 Grant Highlights
Click map to enlarge.

We can’t wait to see what 2019 brings! In the years to come, we pledge to give at least 10% of our net income back to charitable organizations aligned with our purpose: Creating smiles. Improving health. Enhancing lives.®

If you have a project you want sponsored, learn about our funding options and apply on the Community Center section of our website.

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*The Delta Dental Community Care Foundation is the philanthropic arm of our Delta Dental enterprise. It provides funding and support to advance research, education and access to dental care across our enterprise. Our Delta Dental enterprise includes these companies in these states: Delta Dental of California — CA, Delta Dental of the District of Columbia — DC, Delta Dental of Pennsylvania — PA & MD, Delta Dental of West Virginia, Inc. — WV, Delta Dental of Delaware, Inc. — DE, Delta Dental of New York, Inc. — NY, Delta Dental Insurance Company — AL, DC, FL, GA, LA, MS, MT, NV, TX and UT. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association.

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