Benefits administrator blog from Delta Dental

Tag: employee resource

Open enrollment: Resources and what’s new

Open enrollment can be difficult for employees to navigate, but they won’t have to go it alone. Flyers, videos and more are available to help your employees understand their coverage options, choose the right plans for their needs and make the most of their benefits.

What’s new

New initiatives and resources available for this year’s open enrollment season.

Virtual booths

If your company has virtual open enrollment software, you can get all the benefits of having an in-person event virtually. With flyers, presentations and more, a virtual booth session is the perfect educational source for employees who can’t make it into the office. (Virtual booth sessions with a live Delta Dental representative require a minimum of 100 attendees.)

Quality ratings for dentists

Choosing the right dentist can be tricky. The new DentaQual rating system provides a simple and objective rating system based on a dentist’s past performance. That makes it easy for employees to find dentists that deliver effective, appropriate and fairly priced service.

Virtual dentistry

Two options are available for employees who are looking for teledentistry tools: Delta Dental – Virtual Consult (PDF) is a video-based app for members to consult with a Delta Dental dentist live, and Toothpic (PDF) is a photo-based app that lets members submit photos of problem areas for professional analysis.

Get check-ups remotely

Callback assist

When your employees contact Delta Dental’s Customer Service, they can now get a convenient callback instead of having to wait on the line.

A redesigned website

In 2020, we rolled out a whole new design for our website and refreshed its content. This new design makes finding answers easier, whether choosing a plan, understanding benefits or just looking for tips on maintaining a healthy smile.

  • Delta Dental members resources. Help members plan visits, know what to expect at the dentist’s office and what to do after they complete their visits. There’s also useful information about value-added benefits, like virtual dentistry and preferred pricing on LASIK and hearing aids, and a wellness library with articles, videos, recipes and more.
  • Delta Dental virtual dentistry. Understand teledentistry and the differences between Virtual Consult and Toothpic.
  • Smile On. If you have employees who may be retiring or ineligible for full-time benefits, Smile On is a great way for them to get affordable coverage that meets their needs.

New video content

These videos provide short and direct explanations of Delta Dental’s plans and features. To share these videos on your website or intranet, just click the videos to navigate to YouTube. Below the video you wish to share, click Share > Embed. Then copy and paste the code into your webpage or intranet site. 

These videos also feature Spanish closed captioning. To turn on Spanish captions, click the settings symbol (the cogwheel icon), then click Subtitles/CC and choose Spanish from the list.

Delta Dental PPO™ network 

All about the Delta Dental PPO network

Delta Dental PPO and Delta Dental Premier® networks

Get to know Delta Dental’s PPO and Premier networks

DeltaCare® USA 

Welcome to your DeltaCare USA plan

Online resources

Your online resources from Delta Dental

Online resources including the Cost Estimator

The Cost Estimator and other tools form Delta Dental

Resources for your employees

Multilingual support

Material in other languages, including Spanish and Chinese, is available on request. Delta Dental members can also get translation and accessibility services through the Language Assistance Program.

Material to share with employees

Check out the open enrollment benefits resources page for flyers that you can download and print to share with employees. These flyers cover:

  • Plan basics
  • Using a Delta Dental plan
  • Understanding dentist networks
  • Accessing online resources
  • Orthodontic coverage (braces)
  • Individual coverage
  • Value-added features

Even if your company hasn’t returned to the office, open enrollment doesn’t need to be a challenge. Online resources make choosing the right plan and making the most of it easier than ever before!

Find the right fit for your employees with DentaQual ratings

How do your employee search for a new dentist? Consumers often rely on reviews to help make decisions, but subjective commentary isn’t always the most reliable way to find a health professional. Dental patients deserve reputable sources based on facts. That’s where DentaQual, a new feature of Delta Dental’s dentist directory, comes in.

DentaQual is a ratings system that relies on actual data — rather than opinions — to help your employees navigate their options with ease and give benefits administrators like you confidence in Delta Dental’s offerings.

How DentaQual ratings work

When your employees search Delta Dental’s dentist directory, they’ll notice one-to-five-star scores. These DentaQual ratings are based on statistical analysis of claims data and developed by P&R Dental Strategies, a neutral third party and research company with over 20 years of experience.

The reviews are based on:

  • Procedure success rate
  • Commitment to best practices
  • Value
  • Patient retention
  • Treatment recommendations

This fair and unbiased feedback can help your employees feel more confident about choosing a dentist.

P&R Dental Strategies isn’t funded by insurance companies and provides reviews only for dentists with enough data available to make an accurate assessment.

DentaQual and your employees

As of April 2021, Delta Dental PPO™, Delta Dental Premier® and select DeltaCare® USA dentists within our 15 enterprise states and the District of Columbia have DentaQual ratings in their directory listings. Delta Dental’s dentist directory aims to make finding a dentist as easy as possible. Now, along with languages spoken, office hours and other crucial information, members can see DentaQual’s objective evaluations.

Better yet, DentaQual automatically refreshes scores each month, so members can always rely on the accuracy of their dentist’s rating.

Planning a wellness calendar for 2021

As employees finalize their open enrollment choices and begin looking towards 2021, you may be asking yourself what you can do to help them stay informed and healthy in the year to come. Fortunately, Delta Dental offers an assortment of themed wellness materials to help you offer employees relevant wellness content all year round.

For a quick look at the topics covered in 2021, check out this PDF.

Promoting wellness means approaching health from a holistic perspective. From holidays to awareness months, there are plenty of opportunities to remind employees to take care of both their oral health and their total well-being. Campaigns include everything from Glaucoma Awareness Month in January to holiday health in December, and each campaign is supported by a wealth of multimedia assets.

Whether you want to communicate with employees who are in the office or are working from home, whether your employees want to watch a video about wellness or read a flyer, there are materials available to suit your needs. Visit the wellness calendar page and you’ll find:

  • Emails
  • Flyers
  • Posters
  • Booklets
  • Infographics
  • Videos

Our new 2021 calendar is available now, and full of great resources and materials to share with employees. From January through December, let’s make 2021 a great year for oral health and total body wellness!

Grin! offers employees a free and fun wellness resource

Encourage your employees to brighten their smiles — and their days — with Delta Dental’s fun, informative and free e‑magazine: Grin!

Available in English and Spanish, this quarterly publication is full of useful and entertaining content, such as:

  • The latest news on dental care — including what to do during the coronavirus pandemic
  • Advice from experts
  • First looks at innovative technology
  • Fun features
  • Healthy recipes, and more

And because your employees’ dental health is strongly tied to their overall health, Grin! also explores how many chronic health conditions, including heart disease, diabetes and depression, are related to dental care. In fact, you can learn how allergies and oral health are related in the recent summer issue.

See for yourself: Check out the latest edition of Grin! And it’s easy to subscribe. With just one click, you and your employees can receive all that Grin! has to offer, four times per year. 

Healthy, happy employees are the key to a productive workplace, and Grin! can help. Why not get started today? 

And if you do choose to subscribe to Grin!, be sure to download this free poster that you can use to promote this great resource to your employees.

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