Open enrollment can be difficult for employees to navigate, but they won’t have to go it alone. Flyers, videos and more are available to help your employees understand their coverage options, choose the right plans for their needs and make the most of their benefits.
What’s new
New initiatives and resources available for this year’s open enrollment season.
Virtual booths
If your company has virtual open enrollment software, you can get all the benefits of having an in-person event virtually. With flyers, presentations and more, a virtual booth session is the perfect educational source for employees who can’t make it into the office. (Virtual booth sessions with a live Delta Dental representative require a minimum of 100 attendees.)
Quality ratings for dentists
Choosing the right dentist can be tricky. The new DentaQual rating system provides a simple and objective rating system based on a dentist’s past performance. That makes it easy for employees to find dentists that deliver effective, appropriate and fairly priced service.
Virtual dentistry
Two options are available for employees who are looking for teledentistry tools: Delta Dental – Virtual Consult (PDF) is a video-based app for members to consult with a Delta Dental dentist live, and Toothpic (PDF) is a photo-based app that lets members submit photos of problem areas for professional analysis.
Callback assist
When your employees contact Delta Dental’s Customer Service, they can now get a convenient callback instead of having to wait on the line.
A redesigned website
In 2020, we rolled out a whole new design for our website and refreshed its content. This new design makes finding answers easier, whether choosing a plan, understanding benefits or just looking for tips on maintaining a healthy smile.
- Delta Dental members resources. Help members plan visits, know what to expect at the dentist’s office and what to do after they complete their visits. There’s also useful information about value-added benefits, like virtual dentistry and preferred pricing on LASIK and hearing aids, and a wellness library with articles, videos, recipes and more.
- Delta Dental virtual dentistry. Understand teledentistry and the differences between Virtual Consult and Toothpic.
- Smile On. If you have employees who may be retiring or ineligible for full-time benefits, Smile On is a great way for them to get affordable coverage that meets their needs.
New video content
These videos provide short and direct explanations of Delta Dental’s plans and features. To share these videos on your website or intranet, just click the videos to navigate to YouTube. Below the video you wish to share, click Share > Embed. Then copy and paste the code into your webpage or intranet site.
These videos also feature Spanish closed captioning. To turn on Spanish captions, click the settings symbol (the cogwheel icon), then click Subtitles/CC and choose Spanish from the list.
Delta Dental PPO™ network
Delta Dental PPO and Delta Dental Premier® networks
DeltaCare® USA
Online resources
Online resources including the Cost Estimator
Resources for your employees
Multilingual support
Material in other languages, including Spanish and Chinese, is available on request. Delta Dental members can also get translation and accessibility services through the Language Assistance Program.
Material to share with employees
Check out the open enrollment benefits resources page for flyers that you can download and print to share with employees. These flyers cover:
- Plan basics
- Using a Delta Dental plan
- Understanding dentist networks
- Accessing online resources
- Orthodontic coverage (braces)
- Individual coverage
- Value-added features
Even if your company hasn’t returned to the office, open enrollment doesn’t need to be a challenge. Online resources make choosing the right plan and making the most of it easier than ever before!
